Our Commitment to Your Privacy
At Simcoe Garden Suites, we know a lot of the information involved in planning a backyard project is personal — your address, your family situation, your budget. This page explains, in plain language, what information we collect through this site and how we use it. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What Information We Collect
When you use our "Check Your Backyard" tool or contact us directly, we may collect: your name, email address, phone number, and the address of the property you're asking about (so we can look up zoning and lot details).
We do not collect payment information, government ID numbers, or any information beyond what's needed to prepare your feasibility report.
We use your information for one purpose only: to prepare your backyard feasibility report and follow up with you about it — for example, answering your questions or sending the report by email.
We never sell your information, and we never share it with third parties for marketing purposes. We may use general, non-identifying analytics data to understand how visitors use our site, but this is never linked back to you personally.
How We Use Your Information
Your Rights & How to Reach Us
Under PIPEDA, you have the right to ask what personal information we hold about you, and to ask us to correct or delete it. To make a request, email us at hello@simcoegardensuites.ca and we'll respond within a reasonable time.
If you have any questions about this policy, that's the same email to reach us at: hello@simcoegardensuites.ca.